Information Security
and Privacy
Keeping Client Data Safe
Security is the foundation of our organization, and Rival solutions have been built to keep your data safe. The Rival Executive Leadership Team and Board of Directors are committed to preserving the confidentiality, integrity and availability of client data.
Organizational Security
All Rival employees are required to complete security, privacy, and compliance training during their onboarding experience and on an annual basis. We believe that information security is every employee's responsibility.
Infrastructure Security
Rival provides best-in-class protection through its hardware, software, and operations management. The infrastructure layer is designed in a defense-in-depth approach to provide the highest levels of system confidentiality, integrity and availability.
Operational Security
Rival unites your ATS, HRIS, and key tools into a seamless orchestration layer — connecting data, teams, and workflows to maximize your existing investments and make every system work smarter together.
System Monitoring
Rival's IT infrastructure is subject to annual penetration testing and scanned monthly for vulnerabilities using industry-leading technology. A portfolio of tools is used to alert responsible groups of component failures and thresholds indicating problems.
System Redundancy
Rival strives to eliminate any single point of failure by maintaining a highly available, secure environment that is ready for immediate failover. This is done through process flow among multiple devices and multiple service providers. This function is tested annually through our SOC 2 audit.
Security Governance, Risk and Compliance
Rival uses CIS Top 20, NIST and the ISO 27000 family of information security standards as the framework of our security practice. These policies and practices are evaluated semi-annually through internal review and annually by an independent SOC 2 audit.

General Data Protection Regulation
Rival is a processor of foreign data and maintains all GDPR related standards and requirements for its clients. Rival also meets the requirements defined by the Swiss-U.S. Data Privacy Framework, the EU-U.S. Data Privacy Framework and the UK Extension to the EU-U.S. Data Privacy Framework.

Personally Identifiable Information
Personally identifiable information (PII) is encrypted throughout Rival's applications and infrastructure. Data commonly accepted as sensitive and needing encryption would be social security numbers, drivers license numbers and bank account numbers, as well as other fields determined by the client.

SOC 2 Compliance
The American Institute of Certified Public Accountants has developed the SOC framework for safeguarding the confidentiality and privacy of information that is stored and processed in the cloud.
AICPA WebsiteData Privacy Framework
The EU-U.S DPF, the UK Extension to the EU-U.S DPF and Swiss-U.S. DPF allows companies on both sides of the Atlantic to comply with data protection requirements when transferring personal data.
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